What DANA Data We Record
Our Privacy Policy covers the records created when you open an account, complete phone verification and use the lobby on a phone or desktop. We may record account identifiers, login events, device details, security checks and support messages so we can connect activity to the correct
-
1
account. Payment-related records can include the selected rail, transaction reference, amount, status and receipt details for DANA, OVO, GoPay, QRIS, bank transfer or a virtual account; we do not need your wallet password to check a transaction status. We use these records to provide account access,
-
2
identify unusual sign-in activity, resolve a receipt question and meet applicable legal duties. If a withdrawal or account change needs checking, we may ask for details already linked to your account. Access depends on local law, and the current policy applies where local law permits. Contact
-
3
us through account help when you want a copy, correction or clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.